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Frequenlty Asked Questions
Get answers to commonly asked questions
Where are your products made?
All of our products are made in house in Thailand, making sure that each ingredient is naturally verified and vegan.
What is the shelf life of your products?
Our products have been tested for a shelf life for 12 months after opening. Just make sure you keep the product in a cool dry place without direct sunlight.
How do I know which Lueur skin products are right for me?
You can start by completing our skincare questionnaire or booking a personal consultation. We'll help you identify your skin type and create a routine designed specifically for your needs.
Do you test on animals?
No, and this will never happen. The only testing we'll be doing is on those who will be using the product... people!
How are your products with certified natural ingredients?
We strive to use the highest percentage of natural and ethically sourced ingredients. Our premium formulation combines carefully procured mixtures of natural and organic ingredients.
Have your products been tested?
As our products are GMP certified ( good manufactured company ) and FDA approved providing a comprehensive approach for quality management to make sure the way a product is designed, formulated, manufactured, packaged, stored, and shipped is achieved safely, hygienically, and responsibly.
When I will start seeing results?
Most people notice healthier, more balanced skin within 2-4 weeks of consistent use. Results may vary based on your skin type and routine.
Are Lueur skin products safe for acne-prone skin?
Yes. Every formula is created with gentle, non-irritating ingredients that support even the most sensitive skin. We avoid harsh fragrances, alcohol and pore clogging components.
Can I use your products during pregnancy or breastfeeding?
Our skincare line is gentle, safe and effective specially formulates without harsh chemicals, parabens and synthetic fragrances. Perfect for glowing skin during pregnancy and beyond.
Do your products contain natural ingredients?
Yes- Our products combine clean, natural botanicals and proven active ingredients to deliver real results without compromising purity.
What's the correct order to apply my products?
A simple, yet effective routine looks like this: Cleanser - Scrub 1 to 2 times a week, serum and moisturizer. Your personalized consultation will outline the best steps for your skin.
Do you offer personalized skin care consultations?
Yes. Rhian offers virtual consultations to help you build a skin care routine that works for your unique skin concerns and goals.
Can I use Lueur skin if I have breakouts or uneven texture?
Absolutely. Many of out products are designed to help balance oil, calm irritation and refine skin texture, making them ideal for breakout prone or congested skin.
Do you ship internationally?
Yes we do!